The Lead IT Support Technician works directly with the BNSBC Media Ventures CEO, COO, and CTO, overseeing all technology infrastructure, cyber security, and equipment repair/troubleshooting. BNSBC owns a wide range of brands and services from children's programming to collegiate esports.

Candidates are expected to handle a wide range of tasks working with many teams using a diverse set of hardware and software while also maintaining the security of client personal information and company data by helping to set up and oversee the cyber security infrastructure for the whole company. When not working on one of the primary duties listed above, the Lead IT Support Technician is expected to repair and troubleshoot SGEDU equipment, provide technical support for SGEDU customers and BNSBC staff, and provide on site technical support during CEC eSports tournaments and events on college campuses. The majority of working hours are spent at home.